EARTH SOLVENT SHIPPING AND RETURN POLICY AGREEMENT

DATE OF EFFECTIVENESS: 21 September 2024.

SHIPPING POLICY
Our shipping policy is designed to ensure a smooth and efficient delivery process for our customers. We aim to process and ship all orders within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. Please note that delivery times may vary based on your location and the shipping method selected at checkout.

RETURN POLICY
We appreciate your purchase. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within 30 days. Items must be in new condition with all original tags and labels attached. A 25% restocking fee will be charged for all returns.

 

Please be advised that the following products are non-returnable:

• Feminine hygiene products

• Lip Balms

• Deodorants

• Free Gifts

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To initiate a return, email shop@earthsolvent.com for support. Package the item securely and send it to:
Earth Solvent
14261 SW 120TH ST. STE. 108
# 643
Miami, FL 33186-7273
United States
We will cover the return shipping costs.

REFUND POLICY
We will inspect your return and process it within 5 to 7 business days. You will receive an email notification once it is completed. For defective items, please contact us for a refund or exchange.

QUESTIONS
For any questions, please reach out to us at: shop@earthsolvent.com.